The quality of the initial photo has a large impact on the final product. We feel it's important that customers know this and take the time to send a high quality photo.
We recommend that customers send photos that were taken using a camera or a newer smartphone. If the initial image is not clear, the digital painting will be worse as a result. We do our best with each photo, however there is a limit to what we can do.
We decided to show you the difference using 3 photos of our brand ambassador Layla.
This is a zoomed in look at a high quality digital painting. The photo used was over 1MB in size, taken from a camera, with adequate lighting on Layla.
This is a zoomed in look at a low quality digital painting. The photo used was under 500 KB (half of 1 MB) in size, taken from a phone and/or a compressed photograph.
The fur becomes less defined, clear and pronounced. Compressed photos like this one also can slightly alter the colour of an image - see the extra red in Layla's face.
This is a zoomed in look at a very low quality digital painting. The photo used was around 100 KB in size, taken from an older phone (or seriously compressed), with adequate lighting on Layla.